Satisfaction Survey
Satisfaction Survey
1.
What type of reservation did you make with us?
Air
Car
Hotel
other
2.
Were you offered a choice of schedules?
Yes
No
3.
Were your reservations as you requested?
Yes
No If no, please explain:
4.
Was your reservation handled in a timely manner?
Yes
No If no, please explain:
5.
How would you rate our travel agents with regard to product knowledge?
Poor
Fair
Good
Excellent
6.
How would you rate our agents with regard to courtesy and willingness to help?
Poor
Fair
Good
Excellent
7.
How would you rate the overall quality of our services?
Poor
Fair
Good
Excellent
8.
How do you make your reservations?
Phone
E-Mail
9.
Additional Comments:
10.
May we contact you?
Yes
No
Name
Company
Phone
(with area code)
Email
